Our Attention & Care for your order

Would you like to know that your newly-purchased products went through to arrive safely at your doorway? At our site, even before your order is placed – whether as a wholesaler, distributor, or someone who is just looking for the latest wedding accessories – our products are streamlined into a system that checks and double checks quality, from sourcing to delivery.

You will know how we proceed your order as below:
Product Outsourcing
Order Confirmation
Product inspection
Product Packing
Order Tracking

Product Outsourcing

We are providing a large number of trusted manufacturers based on their special qualifications, we also build separate profiles for each supplier we work with, and score them according to standards like: Positive comment earned, average order proceeding time etc. This site runs a periodical evaluation on the existing supplier list to eliminate those poor performed suppliers, keep only those well performed and customer oriented manufacturers.

Order Confirmation

Before we ship the products, the size and colour of dresses are sensitive elements, which could ruin our client’s shopping experience easily. To make sure dress is suitable, customers have to provide us with your precise measurements in case of any problems occur. However, you can contact with the customer service department; this unit is responsible for confirming every detail on your order.

Product Inspection

We will double check the product before shipping, even though our suppliers are all trusted and qualified manufacturers, we don’t take any chances with your specific order. All products go through an exhaustive Q.C. procedure:

1. Your product will be produced exactly according to the time table arranged by us, and the item produced will be transferred to our center to be inspected by a group of highly trained inspectors upon completion.

2. A basic check will be performed to make sure the product consistent with the order, and we did catch every detailed requirement specified on your order.

3. Our QC team will perform a thorough inspection to make sure there are no problems with the products, any product failed to meet our QC standards will be returned for replacement.

4. For those products survived in our QC inspection will be passed on to the packing team.

Product Packing

We will inspect every nook and cranny to avoid any possible damage during the process of packing time. Our packing staffs adopt many new ways to strengthen the external boxes, thus to make your package more air-tight, water-roof and pressure resistant.They also synchronize our delivery schedule with the major couriers like DHL, UPS, TNT, and with these efforts, we can always get the earliest flight available.

Order Tracking

After your package has been shipped out, our customer service representative will send you an email including your tracking number, you can start tracking where your package arrived right away; however, we will keep on working during your tracking time. Our customer service representative is staying with you all the time until your package is safely arrived at your doorway, most important is you will be satisfied with the item.

Your satisfaction is utmost encouragement to our working achievement. We will be dedicated in producing super high quality and perfectly fit size dresses for wholesaler, retailer or even an individual.