Cancellation Policy

Order Cancellations

We understand that ordering a dress for your special occasion is an important undertaking, and our cancellation policy was created with this in mind. However, it is important to note that our dresses are made to order, and once the creation process has begun the materials cannot be reused. The good news is that after placing your order, there is still time to make up your mind. For further details, please refer to our cancellation policy below for details.

Our Cancellations Policy

1, Orders canceled after we received the payment will be charged 10% fee and buyer is eligible for a 90% refund.
2, Orders canceled 8 hours after payment confirmed will be eligible for a partial refund consisting of the full shipping cost and 70% of the product purchase price.
3. Orders canceled 12 hours after payment confirmed will be eligible for a partial refund consisting of the full shipping cost and 50% of the product purchase price.
4.After 24 hours of payment confirmed, your order can NOT be cancelled any more. We can only refund the full shipping cost!
5. Once your order has been shipped, it can no longer be canceled.

Note: After 2 days of payment confirmed, your order can NOT be cancelled any more. We can only refund the full shipping cost!
If you would like to cancel your order, please click Contact Us to proceed.